How can we help?

Send us a message and we’ll do our best to answer your questions.

Contact us

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faqs

You might be wondering…

  • When will I start seeing results?

    Most users begin to notice early signs of improvement (such as less shedding) within 6–8 weeks, with more visible regrowth typically appearing around 3 to 6 months with consistent use.

  • Are the ingredients safe?

    Yes. Our treatments are made with clinically backed, pharmacy-grade ingredients that are commonly used in dermatology and hair loss treatments. Each formula is developed to prioritize both safety and effectiveness. If you have allergies or sensitivities, we can customize your treatment.

  • Is this a subscription?

    Yes — it’s both a subscription and a prescription. Because this is a prescription treatment, you’ll need to use it daily and keep up with refills to maintain results. Most prescriptions include 8–12 refills per year, based on your health intake form. Once those refills are completed, you’ll simply complete another quick telehealth intake to continue your treatment—so you can keep your progress going without interruption. 

  • Can I cancel anytime?

    You can pause, change, or cancel at any time through your account. 

Man looking in mirror, touching hair, concerned expression. Bathroom setting, white tile.